1. ELIGIBILITY
1.1. The TBS Giveaway ("Giveaway") is open to legal residents of Malaysia aged 18 and above at the time of entry.
1.2. Employees of TBS, its parent companies, subsidiaries, affiliates, advertising, promotion, and fulfillment agencies, and their immediate family members (spouse, parents, siblings, and children) or household members are not eligible to enter or win.
1.3. By participating, entrants agree to abide by these Terms and Conditions and the final decisions of TBS, which are binding and final in all matters related to this Giveaway.
2. PROMOTION PERIOD
2.1. The Giveaway begins on 17 August 2026 and ends on 28 September 2026
2.2. Any entries received after the end of the Promotion Period will be automatically disqualified.
3. HOW TO ENTER & QUALIFYING PURCHASES
3.1. Qualifying Purchase: Entrants must make a valid, eligible purchase at [Insert Channels, e.g., participating TBS physical stores / official online store] during the Promotion Period to qualify.
3.2. Receipt Submission: Entrants must follow the designated submission instructions (e.g., scan QR code / upload proof of purchase) to complete their entry.
3.3. Multiple Entries: Entrants may submit multiple entries by making separate eligible purchases. Each valid receipt counts as one (1) entry. Multiple purchases increase the total number of entries but do not guarantee a win.
3.4. Combining Receipts: Purchase receipts cannot be combined to meet minimum spend requirements unless explicitly stated otherwise.
4. WINNER SELECTION & ANNOUNCEMENT
4.1. Random Selection: Winners will be selected via a random computerized draw from all eligible entries received during the Promotion Period.
4.2. Announcement: Official winner announcements will be published on [Insert Platforms, e.g., TBS Official Facebook & Instagram Pages / Website].
4.3. Notification: Selected winners will be notified directly via [WhatsApp / Email / Direct Message] using the contact details provided upon entry.
5. PRIZE CLAIM, COLLECTION & RESCHEDULING POLICY
5.1. 7-Day Claim Window & Right to Revoke: Winners must contact TBS and schedule their prize pickup or booking within seven (7) calendar days from the date of notification. TBS explicitly reserves the full right to revoke, forfeit, and cancel any winnings if the winner fails to claim or schedule their pickup within this 7-day period.
5.2. In-Store Pickup Hours: Physical prizes must be collected at [Insert Location / TBS Physical Store] daily (Monday to Sunday) between 10:00 AM and 9:00 PM (MYT).
5.3. Rescheduling Limit (Maximum 2 Times): Winners are allowed to reschedule their confirmed pickup or booking date/time a maximum of two (2) times, provided prior notice is given to the TBS team.
5.4. Failure to Collect on Scheduled Date: If a winner fails to collect their prize on the agreed scheduled date and time (or exceeds the maximum of 2 allowed reschedules), the prize winnings will be automatically revoked and forfeited.
5.5. Redraw Right: Upon revocation or forfeiture of any prize, TBS holds full authority to select a new replacement winner via a redraw or allocate the prize at its sole discretion.
5.6. Delivery Option: Winners who request delivery service assume full responsibility for all shipping, handling, and delivery charges. TBS assumes no liability for items damaged or lost during third-party transit.
6. PRIZE RESTRICTIONS & GOYO TREATMENT POLICY
6.1. Fixed Prize List: All giveaway prizes are strictly fixed. Prizes are non-transferable, non-negotiable, and cannot be exchanged, swapped, or redeemed for cash, store credit, vouchers, or alternative products/services.
6.2. Substitution: If a specific prize component becomes unavailable due to circumstances beyond TBS's control, TBS reserves the right to substitute the prize with an item of equivalent retail value.
6.3. GOYO Treatment Bookings: Any GOYO treatment prizes must be booked within the designated validity period and are subject to session/slot availability at the time of booking.
6.4. Pre-Treatment Disclosure: Winners scheduling a GOYO treatment must inform staff of any existing medical conditions, skin sensitivities, or ongoing treatments prior to their session.
7. GOYO TREATMENT DISCLAIMER & HEALTH WAIVER
7.1. No Liability for Adverse Reactions: TBS, GOYO, its affiliates, service providers, and staff shall not be held liable or responsible for any adverse skin reactions, allergic reactions, irritations, discomfort, side effects, injuries, or personal health issues arising from or in connection with the GOYO treatment.
7.2. Assumption of Risk: Participants and prize winners acknowledge that skin sensitivity and individual physical reactions vary. Undergoing the GOYO treatment is strictly at the winner's own discretion and risk.
7.3. Non-Medical Service: GOYO treatments provided as prizes are strictly aesthetic/wellness treatments and do not constitute professional medical, dermatological, or clinical therapy.
8. RETURNS, EXCHANGE & WARRANTY POLICY
8.1. All prizes distributed through this Giveaway are provided on an "AS IS" basis.
8.2. Giveaway prizes are strictly non-returnable and non-refundable under the standard TBS Return Policy.
8.3. Free promotional prizes do not carry standard retail warranties or return rights unless explicitly stated by the original manufacturer.
9. PUBLICITY & DATA PROTECTION
9.1. By accepting a prize, winners grant TBS the right to use their name, social media handle, photographic image, and likeness for marketing and promotional purposes across any media channel worldwide without additional compensation.
9.2. All personal data collected will be processed in accordance with the Malaysian Personal Data Protection Act 2010 (PDPA) and used exclusively for Giveaway administration and future TBS communications (if opted-in).
10. LIMITATION OF LIABILITY & GOVERNING LAW
10.1. TBS shall not be responsible for late, lost, incomplete, corrupted, or misdirected entries, or for any technical or network failures.
10.2. TBS reserves the right to cancel, suspend, modify, or extend the Giveaway or amend these Terms and Conditions at any time without prior notice.
10.3. In the event of any dispute regarding the Giveaway, the decision of TBS management shall be final and binding. No further correspondence or appeal will be entertained.
10.4. These Terms and Conditions shall be governed by and construed in accordance with the laws of Malaysia.
